From the Global CX Alliance
Here, the customer experience community celebrates the professionals and companies it trusts most.
Each year, ATLAS³ research studies how belief in the work of professionals and companies moves across a market, so the CX Hall of Fame can celebrate the ones their peers and customers trust most. Each June, the curators choose a new class from those honorees, and the community welcomes the class into the CX Hall of Fame at CX Summit Lisbon.
INDUCTEDClass of 2026Welcomed at CX Summit Lisbon on 18 June 2026Ranked
See the professionals and companies each market trusts most this year.
ATLAS³ research measures each professional and each company on 5 published measures, so a professional or a company can rise as more customers and peers come to know their work. The Global CX Alliance publishes the rankings once a year today, and plans live rankings that update continuously in 2027.
Inducted
Meet the professionals the community has welcomed into the CX Hall of Fame.
Starting with the Class of 2027, the curators choose each new class from the honorees of the rankings in all countries. The community welcomes each class at CX Summit Lisbon in June, and each inductee keeps the honor for life, with a profile page and the Inductee badge.
Class of 2026Markets
Help bring the CX Hall of Fame to your country.
5 countries celebrate their own Top 25 today, and Brazil joined most recently. Professionals from 22 more countries already appear in the Global Top 100, and each of those countries can celebrate its own Top 25 when a sponsor joins.
Next to be celebrated
These countries already have professionals in the Global Top 100 and are ready for their own Top 25.
When peers ask for their country, the Global CX Alliance shares the requests with the companies that could sponsor that country’s Top 25.
How it works
Learn how ATLAS³ research arrives at each place in a ranking.
ATLAS³ studies how belief in the work moves across a market.
The research follows public evidence of that belief, such as published work, talks and events, and the answers AI tools give. A place can change when ATLAS³ observes new evidence.
Professionals and companies each have their own 5 measures.
Professionals are measured on Trust, Reach, Practice, Influence and Results. Companies are measured on Trust, Evidence, Reputation, Consistency and Delivery.
Sponsors help a market celebrate its people.
A sponsor appears above the ranking and never touches research, scoring, selection or rank. When a sponsor also appears in a ranking, ATLAS³ research measures that company in the same way as the others.
Sponsors
Thank you to the sponsors who help each market celebrate its people.
The Global CX Alliance
Grow with peers in the Global CX Alliance.
Professionals take a free assessment and learn which archetype matches the way they already work.
Listen to CX in the WildProfessionals from the rankings share how they do their work.
Celebrate together at CX Summit LisbonThe community gathers in Lisbon each June to welcome the new class.